Objectives :

- Acquire the know-how and interpersonal skills needed to exercise the role of listener

- Know the legal provisions concerning sexism, sexual violence and harassment

- Advising and guiding victims

Prerequisites :

To be part of the listening and support unit against sexual and/or gender-based violence

Educational tools :

Interactive theoretical support, videos, quizzes, open discussion, role-playing situations, tool sheet (interview guide).

Teaching methods :

Active teaching

Program

Day 1

How to be a good "listener"?

Objectives :

  • Be aware of the difficulties of the listening role
  • Techniques for becoming a good listener

Listening, a difficult and testing professional exercise

Emotional impact and self-awareness

Ethical principles

The listener's role

The posture to adopt during the different phases of the interview

Physical posture

Psychological state

Signals to detect in the person in distress and adaptation

Non-verbal signals

Adapt your posture

Pitfalls to avoid

Vigilance points concerning the listener

Service environment

How to collect reports from victims of sexual violence

Objectives :

  • Distinguishing between different types of violence
  • Knowing the law and possible remedies
  • Knowing how to guide and advise a victim

Definitions

Sexism, sexual assault, harassment?

What does the law say?

Listener's rights and duties

Legislation on sexism, sexual violence and harassment

Impact on the victim

Psychological response mechanisms (video)

Physical and psychological consequences (video)

Victim referral

Internal resources to be mobilized

External resources to be mobilized

Preventing sexual violence

Prevention tips

Points to watch

Quiz on sexual harassment and assault

Day 2

Putting it into practice

Role-playing based on written scenarios. The aim is to carry out cross-confrontations with all participants. The role-playing scenarios are worked on collectively, so as to exploit the participants' feelings and draw lessons for their future activity. Debriefing by the other participants helps to distance the subject from the observers. The aim is for professionals to question what they see, by describing and objectively criticizing verbal and non-verbal communication. The analysis takes place in two stages, first giving the floor to the actors and then to the group, and examines the feelings expressed.

Assessment methods :
  • Summary quiz
  • End-of-course assessment
Correct answer rate for summary quiz
2024
99%
Formalization :
  • Trainee handbook issued during training.
  • A training certificate is issued after analysis of the results of the summary quiz.
Price :
From €2,500 excl.
Testimonials
NEOMA
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I feel ready to welcome someone who needs a special ear.

NEOMA
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Scenes are used to put theory into practice.

ENSIIE
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Dynamic training with appropriate support.