The setup of a helpline and support service within a company aims to preserve mental health and wellbeing at work.
Every day, your employees may face personal or professional difficulties that could threaten their work-life balance (stress, work organisation, social relationships, trauma, isolation, financial or family problems, etc.). As a result, professional help is sometimes needed to overcome these situations.
Our helpline provides psychological and social support to your employees. It offers them a neutral and confidential space where they can express themselves freely.
Through a dedicated toll-free helpline, your employees can speak with a psychologist or social worker who will provide empathetic listening, support, and guidance on the challenges they face.
For all life-threatening emergencies, please call 15 immediately. Our helpline is designed to provide psychological support, but cannot replace emergency services.
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calls to the
hotline in 2024
Rating given by employees who have contacted the helpline
Pros-Consulte is registered with DREETS Bretagne, as an IPRP (as known as occupational risk prevention specialist).
Psychological support available 24/7
Anonymous and confidential exchanges
Instant contact, no appointment necessary
Qualified psychologists and social workers committed to professional ethics and confidentiality.
The ability to choose an expert based on their profile (specialties, languages spoken, etc.)
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Chat
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When you are faced with a sudden event, we can quickly take charge of your entire team. Providing psychological support for your employees helps limit the consequences of trauma. Any potentially traumatic event in the company (workplace accident, death of an employee, etc.) may justify the setting up of a hotline.
The helpline also gives your company access to our expert management advisory services. This means that anyone who has to manage a team can contact a management consultant who will help them deal with a specific challenge : taking up a position, positioning, conflict within the team, but also communication, managerial practices...
To support your teams' mental health, our experts have designed a number of wellness resources to be consulted on their online space and mobile app. Podcasts, articles, videos, quizzes... we invite them to explore a wide range of topics to improve their daily lives : sleep, stress and emotion management, work-life balance...
You have access to an online HR dashboard to monitor the use of the helpline within your organization.Get statistical reports with recommendations on which to base actions to prevent psychosocial risks.
We support you in deploying the service, taking into account your specific organizational requirements and internal communication habits. As soon as your toll-free number is activated, we provide you with the appropriate tools. These are designed to inform your employees clearly and effectively. These communication tools can be customized to suit your needs. They help to promote adherence to the system and ensure consistent dissemination within your teams.
