The establishment of a helpline and support service within a company aims to preserve mental health and well-being at work.
Every day, your employees may encounter personal or professional difficulties that could threaten their balance (stress, work organization, social relationships, trauma, isolation, financial or family problems, etc.). As a result, professional help is sometimes necessary to overcome these situations.
Our helpline provides your employees with both psychological and social support. It offers them a neutral and confidential space where they can express themselves freely.
Thanks to a dedicated toll-free number, your employees can talk to a psychologist or social worker who will listen to them with compassion and offer support and advice on the issues they are facing.
For all life-threatening emergencies, please call 15 immediately. Our helpline is designed to provide psychological support, but cannot replace emergency services.
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calls to the
hotline in 2024
Rating given by employees who have contacted the hotline
Pros-Consulte is registered with DREETS Bretagne, as an IPRP (Intervenant en Prévention des Risques Professionnels).
Psychological support available 24/7
Anonymous and confidential exchanges
Instant contact, no appointment necessary
Psychologists and social workers with degrees, who adhere to their profession's code of ethics and are bound by professional confidentiality.
The ability to choose an expert based on their profile (specialties, languages spoken, etc.)
Call
Chat
Visio
When you are faced with a sudden event, we can quickly take charge of your entire team. Providing psychological support for your employees helps limit the consequences of trauma. Any potentially traumatic event in the company (workplace accident, death of an employee, etc.) may justify the setting up of a hotline.
Through our hotline, your company also benefits from our management consulting service. This means that anyone who has to manage a team can contact a management consultant who will help them deal with a specific challenge: taking up a position, positioning, conflict within the team, but also communication, managerial practices...
To support your teams' mental health, our experts have designed a number of wellness resources to be consulted on their online space and mobile app. Podcasts, articles, videos, quizzes... we invite them to explore a wide range of topics to improve their daily lives: sleep, stress and emotion management, work-life balance...
Benefit from an online HR space, to track the use of the hotline within your organization. Get statistical reports with recommendations on which to base actions to prevent psychosocial risks.
We support you in deploying the service, taking into account your specific organizational requirements and internal communication habits. As soon as your toll-free number is activated, we provide you with the appropriate tools. These are designed to inform your employees clearly and effectively. These communication tools can be customized to suit your needs. They are designed to promote support for the system and ensure consistent dissemination within your teams.
