Objectives :
  • Measuring the severity of a traumatic event
  • Know your employer's legal responsibilities
  • Know how to activate the appropriate crisis management system
  • Communicating with employees
Prerequisites :

Exercising crisis management responsibilities

Educational tools :

Post-traumatic stress disorder (PTSD) videos, analysis of practical cases, free discussion, interactive theoretical presentation, work in sub-groups, trainee interface hosted on a website to find teaching resources.

Each stage of the crisis management process will be illustrated by concrete examples and real-life situations from our training psychologists. Case studies and role-playing exercises will enable participants to put themselves into action.

Teaching methods :

Active teaching

Program

Presentation

Introduction of presenter and participants

Objective and course of training

Mutual expectations

Assessing a crisis

Traumatic events with strong repercussions on the work group

The psychological impact of a traumatic event: focus on post-traumatic stress disorder

Debriefing or defusing?

Which device for which event?

Setting up and assembling a crisis team

Recommended composition

Role of the crisis team

Legal responsibilities

Trigger the device

The stages of the system

Resource persons

Communicating with teams

Why, when, what and to whom to announce?

Choose the most appropriate media for your ad

Suggested announcements (in the event of death or other serious event)

Organizing the necessary support

To the family

To colleagues

Crisis team members

Assessment methods :
  • Summary quiz
  • End-of-course assessment
Correct answer rate for summary quiz
Formalization :
  • Trainee handbook issued during training.
  • A training certificate is issued after analysis of the results of the summary quiz.
Price :
From €1250 excl.
Testimonials
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