Exercising crisis management responsibilities
Post-traumatic stress disorder (PTSD) videos, analysis of practical cases, free discussion, interactive theoretical presentation, work in sub-groups, trainee interface hosted on a website to find teaching resources.
Each stage of the crisis management process will be illustrated by concrete examples and real-life situations from our training psychologists. Case studies and role-playing exercises will enable participants to put themselves into action.
Active teaching
Presentation
Introduction of presenter and participants
Objective and course of training
Mutual expectations
Assessing a crisis
Traumatic events with strong repercussions on the work group
The psychological impact of a traumatic event: focus on post-traumatic stress disorder
Debriefing or defusing?
Which device for which event?
Setting up and assembling a crisis team
Recommended composition
Role of the crisis team
Legal responsibilities
Trigger the device
The stages of the system
Resource persons
Communicating with teams
Why, when, what and to whom to announce?
Choose the most appropriate media for your ad
Suggested announcements (in the event of death or other serious event)
Organizing the necessary support
To the family
To colleagues
Crisis team members