.svg){kind=small}
Face-to-face - distance learning - mixed
Face-to-face: 10 participants maximum
Distance learning: 6 participants maximum
- Basic knowledge of occupational psychopathology to better detect RPS
- Knowing how to decipher psychopathological signs
- Preparing for a delicate interview with a suffering employee
- Protecting yourself against burnout
Been part of the human resources team for at least 3 months
TAS 20 of emotional regulation capacity, teaching game: recognizing the defense mechanism, video on mechanisms
of defense, video on the emotional circuit, analysis of practical cases, free discussion, interactive theoretical presentation, role-playing exercises based on different psychic structures.
Active teaching
Day 1 :
Presentation
Introduction of presenter and participants
Objective and course of training
Mutual expectations
The place of work for the individual
Work value and the construction of a professional identity
Basic individual needs and identity
Unmet needs and suffering at work
Understanding psychic functioning to adapt posture and actions
According to each basic psychic structure (hysterical, obsessive, perverse, borderline, narcissistic, psychotic), the following approach will be applied:
- Presentation of the structure (operation, associated behaviors: numerous examples linked to the business world)
- Defense mechanisms specific to this structure
- Risks specific to this structure
- Posture (focus on active listening techniques, when appropriate)
- Actions to be implemented / orientation (To whom? Why? How?)
Day 2 :
Protecting yourself to limit wear and tear on the job
Demonstrate benevolence while distancing yourself
Differentiating between empathy and sympathy
Know the limits of your role: know how to conclude the interview and pass on the baton
Learn to manage your reactions in deteriorating situations
Workshop: managing emotions
Identify the emotions at play in a delicate situation
The emotional circuit and its impact on behavior
Personalized emotional management action plan for greater professional ease
Today, I'm able to identify problems and adapt my posture while remaining in my HR role.
I came away with a lot of new knowledge and a lot of new skills.
Better understanding of reactions.
