What is nonviolent communication?

Nonviolent communication, also known as NVC, was developed in 1970 by American psychologist Marshall Rosenberg. Today, it is taught in more than 65 countries. It is primarily a verbal communication tool that leaves violence aside. NVC teaches us to completely rethink our interactions, the way we express ourselves and the way we listen. It can be used in all areas of daily life: with family, as a couple, at work... and is suitable for everyone.

It encourages cooperation, dialogue, and fairness in exchanges. The relationship becomes more positive and much more constructive. The goal is to meet the needs of both parties without having to compromise.

The values of nonviolent communication

• Sincerity: expressing our feelings and needs rather than being judgmental.
• Empathy: listening kindly to what the other person is saying, paying attention to their point of view. It is about understanding their feelings and needs.
• Responsibility: taking responsibility for what we say, what we do, and our intentions.

The components of nonviolent communication

CNV consists of four steps:

• Observation: Observe concrete facts without making judgments or interpreting the situation.
• Feeling: recognizing and expressing one's feelings and emotions in response to the situation experienced.
• Need: to clarify and express our own needs and those of the person in front of us.
• Request: express a request sincerely and authentically. The request must be clear, achievable, concrete, and phrased in a positive manner.

Communication in the workplace

In the workplace, we encounter incivility, conflicts, and sometimes harassment. Teams face difficulties in their interactions. We tend to judge and evaluate, especially out of habit. We look for who is right and who is wrong, and this system leads to violence, fear, and guilt. These dialogues do not allow us to reach solutions that are acceptable to both parties. Conflicts end up damaging the atmosphere and collective work, and the company's performance is also impacted.

The benefits of practicing NVC at work:

CNV in the workplace has advantages at both the individual and collective levels. It allows you to:

• Streamline exchanges
• Gain self-confidence
• Expressing requests and opinions more easily
• To rebuild relationships between employees
• Anticipating and resolving conflicts...

Pros-Consulte supports companies

We support companies by offering training designed to teach nonviolent communication techniques. The training is provided by a psychologist trainer and is aimed at anyone wishing to improve their communication skills in a professional setting.

The training has different objectives:

• Be aware of the impact of your language on others
• Distinguishing between objective and subjective communication
• Adapt your posture to take emotions into account
• Knowing how to express yourself clearly to optimize communication

Contact us: contact@prosconsulte.com