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Face-to-face - distance learning - mixed
Face-to-face: 10 participants maximum
Distance learning: 6 participants maximum
- Understanding psychosocial risks and the issues involved
• Understand the regulatory framework
- Knowing how to act and react as a manager
Have viewed the introductory video for this training course
Individual quiz Sources of psychological stress, individual stress and stressor assessment test, videos Mechanisms of stress at work and short film on harassment, analysis of practical cases, open discussion, interactive theoretical presentation, role-playing: how to manage a stressful situation/how to talk to a colleague who is suffering?
Active teaching
Presentation
Introduction of presenter and participants
Objective and course of training
Mutual expectations
What is RPS?
Exchanging representations
Describe your team's activity, make the link with RPS
The mechanisms of stress in the workplace
The path from stress to burn-out
Internal and external violence
What does the law say?
Employee rights and duties
Legal provisions relating to harassment
Different types of harassment: ascending, descending, horizontal
Understanding the causes of RPS
The 6 families of risk factors (Gollac)
How can the manager influence these factors?
What about you?
The role of the local manager in dealing with RPS
Detecting an employee in distress
Physical changes
Behavioral changes
Practicing active listening
Understanding what's going on for your employee
What prevents good listening
How to establish contact, listen, and guide
(internal relays: adaptable to your structure)
Know the limits of your role
Concrete examples, a variety of tools to implement, and deliverables with key points
The training provided me with tools to deal with psychosocial risk situations.
The tools are clear and seem easy to apply in the field.
